If you are not completely satisfied with your online purchase of a full-priced item, you can send it back to us for a refund or exchange within 30 days of purchase. 

Please allow 5-10 business days for us to process your return or exchange.

Sale items, special orders, and custom jewelry are final sale and cannot be returned or exchanged. All returned merchandise must be in its original condition and packaging.

Customer is responsible for all shipping costs

A DKK 100,00 re-stock fee will apply to all returned items.

If you wish to return an item, we are not responsible for lost packages and we cannot issue a refund if your package is lost or damaged. Please insure the package for the full amount of the merchandise you are sending back to us. We are not responsible for missing packages.